Frequently Asked Questions

We do have different costs based on the size of the property and the level of cleaning required. Larger premises require more materials and more time to clean. At our initial meeting we request that you give us as much information as possible about the premises that needs the clean, this will enable us to give a fair and accurate quote
On the initial meeting we will decide together what tasks need to be completed; we will then devise a bespoke cleaning checklist for your premises.
Our cleaners will use the equipment and products provided by spotless Commercial Cleaning. All cleaners will be fully equipped with everything to complete the task in hand.
This is done by BACS, a full invoice will be sent by email to the address you give us monthly in advance.
We aim to start your clean as soon as possible. We do require receipt of your completed and signed cleaning agreement however, before we can proceed.
Yes, we always take up references for our cleaners, and unlike a lot of other companies in the market our cleaners are actually employed directly by us.
Our cleaners have both public liability and personal injury cover whilst in your premises to the sum of £10,000,000.